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LibQUAL+TM: a Survey of Library Service Quality

What is LibQUAL?

2011 Survey

LibQUAL+TM is a web based survey designed to measure the quality of library services based on the perceptions of students and staff. The survey by ARL is rigorously tested and totally confidential.

LibQUAL+TM  gives staff and students an opportunity to report back to the University's library management team and identity where services need improvement. It also enables library performance to be compared with that of other academic libraries.

 

Results of previous surveys

How we responded to your comments

2011 survey 2011

2009 survey

2009

2005 survey

2005

Find out more about the survey at Ulster, on our frequently asked questions page.

For more information about LIBQUAL+TM 2011, visit the LIBQUAL+TM  website.

 

Last updated: 08/03/12
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