Click on the links below for more information

 

 

Library Guide to Services

The Library’s guides, such as Getting Started in the Library or our database guides, can be made available on request in large print.  Please ask at any of the Library's Information desks.

 

Individual Library Induction

Subject Team staff are happy to provide one-to-one advice or guidance.   It would however be useful if you could make an appointment in advance.

This can include:

  • a tour of the Library to locate services, facilities and assistance

  • an explanation of the book numbering system used to  group subjects together

  • how to find books using the library catalogue

  • how to borrow and renew books and other library materials

  • information about charges applied when books are returned late

  • using the portal to find other library resources, e.g. online reading lists, electronic journals, electronic books, relevant databases for each subject, subject guides, sources of help

  • how to borrow books from other campuses

  • how to request books or journal articles from other libraries

  • contact details for library staff on campus, as appropriate

  • the availability of an online enquiry from to contact subject librarians

  • requests for large-print versions of guides if required

  • printed copies of PowerPoint presentations delivered by Library staff

To find the Subject Team for your course, please see the list of contact details.


Useful Hint - For online Induction at you own pace, why not try the Library Induction Unit and the Information Skills Unit.

For those with particular needs which are not being addressed, please contact the Head of Customer Focus and Business Support.

Return to top of this page

Passwords you will need

To access the full range of Library and University services you will need to use passwords. You can check your passwords on the Kiosk PC in each Library or on the Banner Self-Service page available on the Portal.

Enter your User ID and PIN and click on login.

At the next screen click on the Personal Information tab

Then click on View Student ID, Password and Email Address

 

Return to top of this page

 

Online Resources

Access to the Library's online catalogue, electronic journals and databases

Online catalogue If you have difficulty getting to the Library then it is possible to access our catalogue from any computer connected to the Internet.  This may be useful if you wish to check our holdings or to find out what you have out on loan currently. 

Electronic journals (e-journals) The library has a collection of over 22,000 electronic journals most of which can be accessed off-campus. To find the e-journal collection, login to the Portal and click on the Learning Resources tab. Remember, you must use your network username & password (see above, Passwords you will need).

Databases The library has access to several hundred databases most of which can be accessed off-campus. Databases allow you to search thousands of journals, reports, conference proceedings etc. As with the electronic journals, the databases can be found on the Portal on the Learning Resources tab.

There are guides available on how to search each database from the database page. For more detailed help please contact your subject librarian (see contact details).

Return to top of this page

 

Self-service renewal of loans and telephone renewals

As there is a fines policy for late return of books, it is important to return material on time. You can renew standard loan (4-week loan period) and One Week Loans electronically from the library catalogue by choosing the 'My Account' option from the Library Catalogue and enter your Username and Password.

 

Standard and One Week Loans may be renewed twice if they are not reserved by another reader and so long as you do not have any outstanding fines owing.  Short Loans may not normally be renewed. 

You may also renew your books by telephone by ringing your Campus Library during opening hours.

Return to top of this page

Help with Obtaining Books

All members of library staff will be happy to help if you:

  • have difficulty finding books

  • have difficulty reaching high level shelves

  • are unable to queue for long

  • find the shelf numbers on books difficult to read

It should normally be possible for a member of staff to fetch the items for you.  Please ask initially at the main Information Desk for assistance. At busy times when staff may be unable to leave the desk, it would help if you provide a list of books which you need and allow us time to do gather the books

Remember that checking in the catalogue for the shelfmark of a book can be done on campus or from home.

 

Return to top of this page

Enhanced Borrowing Entitlements

Students who have registered with Disability Services can be referred for enhanced borrowing. Once this is done one or more of the following arrangements can be put in place:

  • a message added to the borrower record to alert staff to the fact that exceptional arrangements may be required by this student

  • the student may consult Short loan items for longer than 4 hours without having to pay a fine

  • the student may request the facility to renew books more than twice if necessary

  • the student may request a facility to exceed normal borrowing limits

Library Fines: Entitlement to Enhanced borrowing does not mean that students do not pay fines. There is a fines policy for late return of books so it is important that material is returned on time. Information about renewing items is available.
Unfortunately, at this stage, if a student has an 'enhanced borrowing' message on their record, they will be unable to use the online My Account facility to check their library account or use the automated telephone renewal line. Library systems are working to improve this situation so in the meantime, students may renew their books in other ways:

Return to top of this page

 

Booking a Study Room

Bookable study rooms are available in all Libraries, some with a range of  assistive technology and a scanner. For more  details, enquire at the Information Desk.

Return to top of this page

Inter-campus loans

All library users can reserve books held at other Libraries by completing a green 'Reservation/Inter-campus Loan' form available from any information desk. Please allow a week for these requests to be satisfied.

Return to top of this page

Alternative Formats Service

Accessing printed texts can be difficult for students with a severe visual impairment. The university provides a service to make alternative formats available and the Library is part of this service. An alternative format is an accessible format which the student can use, e.g. OCR pdf, braille or audio.
The library will:

  • check for alternative versions of core texts

  • purchase an electronic book if this provides a suitable alternative format

  • contact publishers to check if an electronic file of the book is available

Disability Services will make trained support providers available who will be responsible for editing or formatting of electronic files to make them fully available to the student. In some cases, a publisher may request that the student purchase a print version of a book before making an electronic file of the text available.

Return to top of this page


Back to top of page
Back to contents

Return to Library Home Page