Welcome to the Library

The New
Library Help Service


The new Library Help service is now available. Use our fully searchable knowledgebase to answer any questions you may have. If you do not find an answer, you can use Library Help to send us a question or request for help. We guarantee that we will respond to you as soon as possible.

The Library Help knowledgebase can be searched by keyword or you can just type your question into the search box. If an exact match for your search cannot be found, you'll see the closest matching previously asked questions.

The knowledgebase is divided into topics covering every aspect of using the Library, from Library borrowing to accessing our e-resources. If you can't find an answer, just ask us using the simple form provided. Every question is guaranteed a response.



Library Summer Opening Hours

Details of the Library summer opening hours, including weekend closure, are now available from the Library Opening Hours page.

LibQUAL 2013 Survey Summary Report

The Library's LibQUAL 2013 survey ran in November 2013 and was designed to measure the quality of Library services based on user perceptions. A summary report of the LibQUAL 2013 results can be found on the Library LibQUAL page. The full survey results are also available.

Take a tour of the new Library Catalogue

A guided tour of the features of the new Library Catalogue is now available. Select the Take the Tour button in the catalogue to begin the tour, which comprises a sequence of text bubbles pointing out the key features and how to use them. Each bubble has a Previous & Next button allowing you to move at your own pace. A bar at the top of the screen indicates where you are in the tour and allows you to restart or close the tour.

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