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Online Chat

The Library is trialling a Library Help online chat service. The Library Help service already provides a comprehensive knowledgebase of questions and answers about using Library services and resources. Now, Library Help online chat offers an alternative method to contact us directly, in real-time, with any questions you may have. Just use the chat button available via the Library Help service.

The online chat service is simple to use and available from your computer or smart device. During the trial, chat will be available to use weekdays 9am-5pm (4pm on Fridays).

Your feedback on this trial, should you choose to use it, is very welcome and there will be an opportunity to leave a comment at the end of a chat session. There is also a chance for you to enter your email address as you begin to chat and we may contact you later for follow up feedback.

 

News

Extended Library Opening Hours: May Exams 2016

The Library will operate extended opening hours in support of the May 2016 exam period. Jordanstown Library will open earlier from Tuesday 3rd May and all Libraries will operate extended hours from Saturday 7th May. Full details of extended opening hours can be found on the Library Opening Hours page.


Library Help: Chat service trial

The Library is trialling a Library Help online chat service. For a real-time response to questions about the Library or using Library resources, use the chat button available via the Library Help service.
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Refworks Training: May Workshops

Refworks workshops have been scheduled throughout May at all campuses and are now available to book. Don't miss out, book your place now.
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New Database: ASTM Compass

The Library now has access to ASTM Compass, a vast collection of industry-leading standards & technical engineering information with an international scope and covering a broad range of engineering disciplines. ASTM Compass is now available via the Library Databases page.
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